Store Counter Sales

NAPA Auto Parts; Chestertown (MD); On-site; Full time

Job summary

Join a leading company as a Store Counter Sales associate, where you will assist customers with their automotive needs. This role offers competitive pay starting at $17/hour, with growth opportunities in a supportive environment. Ideal candidates will have a background in automotive parts or a willingness to learn. Enjoy benefits like health insurance, 401(k), and more.

Benefits

Health Insurance

401(k)

Paid Time Off

Tuition Reimbursement

Stock Plans

Qualifications

• Experience in automotive or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Assist customers with auto parts questions in person and over the phone.
• Deliver outstanding customer service.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Technical or Trade Courses

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store" and the go-to person for customers' automotive needs. You don’t need to be able to tear down motors (though that’s a plus) – a background in automotive parts is essential. This role offers great opportunities whether you want to build a career as a Parts Specialist, work full/part-time, or explore other roles within us. We welcome all applicants!

Responsibilities

1. Assist retail and wholesale customers with auto parts questions in person and over the phone.
2. Use your parts knowledge to support team members and answer customer inquiries.
3. Deliver outstanding customer service and create positive shopping experiences.
4. Maintain a high-energy, customer-focused approach in our fast-paced stores.
5. Engage customers and welcome them into our retail environment.
6. Operate technology systems including computers, cash registers, and catalogs.

Ideal Candidate

• Enjoy helping customers with auto parts and service questions.
• Have experience in automotive or have been involved in car/truck repair or tinkering.
• Willing to learn automotive parts if new to the industry.
• Seek growth and career development within a supportive team environment.

Requirements

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or a willingness to learn.
• High School Diploma or GED; technical or trade courses are a plus.
• Excellent communication skills.
• Enjoys fast-paced retail environments.
• Strong listening skills and empathy for customers.

Preferred Skills

• Passion or background in automotive, heavy equipment, farm, diesel, marine, or dealership sectors.
• Experience with cataloging or inventory systems.
• Customer-centric mindset.
• ASE Certifications are a plus.

Benefits

• Competitive pay starting at $17/hour, with potential progression.
• Health insurance, 401(k), paid time off, and additional perks like stock plans and tuition reimbursement.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for training, growth, and internal promotion.

This position offers a starting hourly rate of $17, with pay progression over time. Benefits include health coverage, retirement plans, paid leave, and more. We value diversity and encourage applicants to join our Talent Community for future opportunities.