Store Counter Sales

NAPA Auto Parts; Reynoldsburg (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading automotive parts retailer as a Store Counter Sales associate. You'll be the face of the store, assisting customers with their automotive needs, providing excellent service, and using your parts knowledge to enhance the customer experience. This entry-level position offers opportunities for growth within a supportive team environment, competitive pay, and excellent benefits.

Benefits

Health Benefits

401K

Opportunities for Promotion

Comprehensive Training

Qualifications

• Experience in a parts store or automotive industry preferred.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts answers to customers in person and over the phone.
• Delivering outstanding customer care and interactions.
• Using technology such as computers and cash registers.

Skills

Customer Service

Communication

Listening Skills

Education

High School Diploma or GED

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a parts store, and we are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you'll be the "face of the retail store" and the go-to person for customers entering our stores for their automotive needs. You don't need to be able to tear down engines (though that's a bonus), but a background in automotive parts is essential.

This role offers a great opportunity whether you're aiming for a long-term career as a Parts Specialist, seeking full/part-time work, or just want to get your foot in the door to explore other career paths with us. We welcome all interested candidates!

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone
• Using your parts knowledge to assist other NAPA team members in answering customer questions
• Delivering outstanding customer care and interactions
• Bringing customer focus and high energy to our fast-paced stores
• Welcoming customers and engaging with them to ensure a positive shopping experience
• Using technology such as computers, cash registers, telephones, and paper catalogs

This Is The Right Opportunity For You If You

• Enjoy helping customers with auto parts and service questions
• Have gained experience working in the automotive industry or through personal vehicle repair projects
• Are willing to learn about automotive parts if you're new to the field
• Want to grow your career within a team that values learning and development

What You’ll Need

• Valid Driver’s License
• Experience in a parts store or automotive industry, or a willingness to learn
• High School Diploma or GED; technical or trade school education is a plus
• Excellent communication skills
• Ability to thrive in a fast-paced retail environment
• Strong listening skills and empathy for customers

Additional Qualifications (Preferred but not required)

• Passion or background in automotive, heavy equipment, farm industry, diesel, marine, or dealership work
• Experience with cataloging and inventory management systems
• Customer-centric mindset
• ASE Certifications

What’s In It For You

• Great team and brand
• Competitive pay
• Excellent health benefits and 401K
• Stable company with a family-like culture
• Opportunities for promotion and career growth
• Comprehensive training and ongoing development

If this role isn't the right fit, you can join our Talent Community at jobs.genpt.com or create an account to receive email alerts about future opportunities that match your interests.

GPC is committed to equal opportunity employment and recruits based on ability, achievement, and conduct, regardless of protected characteristics.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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