Store Counter Sales

NAPA Auto Parts; Middlebury (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

NAPA Auto Parts is looking for a dedicated Store Counter Sales associate to assist customers with their automotive needs. The ideal candidate enjoys helping customers and is willing to learn about auto parts. This role requires excellent communication skills and the ability to thrive in a fast-paced retail environment. Join a supportive team and enjoy career growth opportunities.

Benefits

Competitive pay and health benefits

401K plan

Opportunities for career growth and development

Supportive team environment

Qualifications

• Experience in auto parts or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Assist customers with auto parts questions in person and over the phone.
• Provide outstanding customer care to enhance the shopping experience.
• Use technology to process transactions.

Skills

Customer Service

Communication

Listening Skills

Education

High School Diploma or GED

Technical/Trade Courses

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are seeking a Counter Sales associate who will be the “face of the retail store” and assist customers with their automotive needs. Knowledge of auto parts is preferred, but a willingness to learn is also valued.

Responsibilities

1. Assist retail and wholesale customers in person and over the phone with auto parts questions.
2. Support team members with product knowledge and customer service.
3. Provide outstanding customer care to enhance the shopping experience.
4. Engage with customers in a fast-paced retail environment.
5. Use technology such as computers, cash registers, and catalogs to process transactions.

Ideal Candidate

• Enjoy helping customers with auto parts questions.
• Have experience in automotive or related tinkering/repair activities.
• Willing to learn automotive knowledge if lacking experience.
• Desire to grow and develop within the company.

Requirements

• Valid Driver’s License.
• Experience in auto parts or automotive industry, or willingness to learn.
• High School Diploma or GED; technical/trade courses a plus.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Strong listening skills and empathy.

Preferred Qualifications

• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership.
• Experience in retail, auto body, or collision parts store.
• Knowledge of inventory and catalog systems.
• Customer-centric attitude.
• ASE Certifications (a plus).

Benefits

• Competitive pay and health benefits.
• 401K plan.
• Opportunities for career growth and development.
• Supportive team environment.