Beauty Counter Manager - Kiehl's - Pentagon City

Nordstrom; Arlington (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Beauty Counter Manager to lead a passionate team in delivering exceptional beauty experiences. This role combines sales and education, focusing on building customer relationships and achieving sales goals through personalized service. As a key member of the beauty department, you'll engage with customers, conduct makeup applications, and stay updated on the latest trends. Join a vibrant team where your skills and passion for beauty can shine, and enjoy comprehensive benefits that reflect the company's commitment to its employees.

Benefits

Medical/Vision Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

Employee Assistance Program

Qualifications

• Passion for beauty trends and customer service.
• Strong multitasking and organizational skills.

Responsibilities

• Conduct makeup applications and skincare analyses for customers.
• Manage vendor events and promotions to drive sales.

Skills

Customer Service

Makeup Application

Skincare Knowledge

Sales Goals Achievement

Multitasking

Tools

Social Media

Digital Selling Tools

Job description

Beauty Counter Manager - Kiehl's - Pentagon City

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Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part educator – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented, thrive in a commissioned sales environment, are passionate about beauty trends, and can build a customer following both in-store and digitally.

A day in the life…

• Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (including text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep the department customer-ready through organization and cleanliness
• Stay updated with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle concerns, and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in networking and technology
• Flexibility to work evenings and weekends based on business needs
• High level of ownership, accountability, and initiative

Benefits

Our employees are our most important asset, and that’s reflected in our benefits, which include:

• Medical/Vision, Dental, Retirement, and Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Note: This description highlights key responsibilities and requirements but is not exhaustive. Additional duties may be assigned. Nordstrom conducts background checks and considers qualified applicants with criminal histories in accordance with legal requirements. Applicants requiring accommodations should contact their nearest Nordstrom location. Please review relevant legal notices and guidelines for your state.