Store Consultant: Printing & Shipping Specialist

FedEx Office and Print Services; Ann Arbor (MI); On-site; USD 29,000 - 40,000; Full time

Job summary

FedEx Office in Ann Arbor is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and recommend FedEx Office products and services. You will handle orders, price quotes, operate print/graphics equipment, manage the production queue, stock materials, and maintain a safe, clean store while satisfying customers.

The role requires strong communication, ability to balance multiple tasks, and a commitment to accurate pricing and

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Responsibilities

• Assist customers with consultative service to understand needs.
• Take orders and provide pricing information.
• Operate printing, binding, and shipping equipment.
• Maintain a safe, clean retail store.
• Process transactions at the POS and handle cash.

Skills

Customer service

Communication

Retail skills

Problem solving

Education

High school diploma

Tools

POS terminal

Job description

FedEx Office in Ann Arbor is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and recommend FedEx Office products and services. You will handle orders, price quotes, operate print/graphics equipment, manage the production queue, stock materials, and maintain a safe, clean store while satisfying customers.

The role requires strong communication, ability to balance multiple tasks, and a commitment to accurate pricing and