Store Consultant: Printing & Customer Experience

FedEx Office and Print Services; West Bloomfield Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office in Michigan is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, quote pricing, manage production queues, operate printing and shipping equipment, stock materials, and support store operations with strong teamwork and reliability.

Qualifications

• High school diploma or equivalent
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Assists customers by using consultative skills to understand needs and provide solutions
• Takes orders, provides pricing information, and recommends FedEx Office products and services
• Operates printing, binding, and related equipment; manages production queue and output
• Stock materials, maintain clean and safe store environment, and assist with retail store operations

Skills

Customer service

Retail experience

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Printing & shipping equipment

Job description

FedEx Office in Michigan is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping.

You will take orders, quote pricing, manage production queues, operate printing and shipping equipment, stock materials, and support store operations with strong teamwork and reliability.