Print & Shipping Specialist — Retail Store

FedEx Office; Michigan; On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Benefits package

Disability accommodations

Job summary

FedEx Office in Michigan is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will handle orders, advise on printing, signs, graphics, and shipping, and help manage the production queue and store operations.

The role requires strong communication, the ability to operate various store equipment, and a proactive, team-oriented approach to daily tasks.

Qualifications

• Requires high school diploma or equivalent education.
• Experience in customer service or retail environment preferred.
• Ability to communicate clearly and professionally with customers and team members.

Responsibilities

• Take and process customer orders for print, signs, graphics, and shipping.
• Provide pricing information and recommend FedEx Office products and services.
• Operate and maintain printing, binding and shipping equipment.
• Maintain a clean, organized, and safe store environment.
• Assist with training and mentoring store team members.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Order entry systems

Job description

FedEx Office in Michigan is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will handle orders, advise on printing, signs, graphics, and shipping, and help manage the production queue and store operations.

The role requires strong communication, the ability to operate various store equipment, and a proactive, team-oriented approach to daily tasks.