Store Consultant: Printing, Signs & Shipping Pro

FedEx Group; Rochester (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Office in Michigan is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, and support the store with daily operations and merchandise displays.

The role emphasizes strong communication, accuracy in pricing, and the ability to handle multiple tasks in a fast-paced retail environment while maintaining safety and cleanliness.

Qualifications

• Excellent verbal and written communication skills.
• 6+ months of specialized experience.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Recommends FedEx Office products and services based on customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Maintains a safe, clean and orderly retail Store.
• Assembles parcels and prepares goods for shipping and handles pricing information.

Skills

Communication skills

Education

High School Diploma or Equivalent

Job description

FedEx Office in Michigan is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, and support the store with daily operations and merchandise displays.

The role emphasizes strong communication, accuracy in pricing, and the ability to handle multiple tasks in a fast-paced retail environment while maintaining safety and cleanliness.