Store Consultant: Print & Shipping Expert

FedEx Office and Print Services; Carrollton (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role requires operating and maintaining equipment, managing the production queue, and ensuring a safe, clean, and organized store while delivering exceptional service to

Qualifications

• Excellent verbal and written communication skills.
• Proven ability to provide excellent customer service in a retail environment.
• Ability to understand customer needs and explain product options.

Responsibilities

• Assists customers with print, signs & graphics, and shipping product lines.
• Takes orders, provides pricing information, and recommends FedEx Office products and services.
• Operates and maintains printing, binding, and related equipment.
• Maintains a safe, clean, and orderly retail store environment.
• Processes financial transactions and handles cash accurately.

Skills

Customer service

Consultative selling

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role requires operating and maintaining equipment, managing the production queue, and ensuring a safe, clean, and organized store while delivering exceptional service to