Store Co-Manager: Lead Sales, Service & Ops

Books A Million; Hattiesburg (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness coverage

401(k) with company match

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million in Hattiesburg, MS is seeking a Co-Manager to join our store leadership team as Manager On-Duty. You will drive daily operations, maximize sales, and ensure excellent customer service while executing merchandising plans.

The role requires supervisory experience, a high school diploma (or equivalent), and willingness to pass background screenings. You will lead associates, train teams, and coordinate with the General Manager on performance.

Qualifications

• 21 years of age or older.
• High school diploma or equivalent, some college preferred.
• Previous experience in a supervisor role.
• Successful completion of all required background screenings.

Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines.
• Operates the store as the Manager On Duty in conjunction with the management team.
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Trains and develops Associates and Leads.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Drops off bank deposit and pick up change order as needed
• Consults with the General Manager on associate performance
• Performs other duties as assigned.

Skills

Supervisor experience

Team leadership

Cash handling

Strong communication

Education

HS diploma or equivalent

Tools

Cash register system

Job description

Books-A-Million in Hattiesburg, MS is seeking a Co-Manager to join our store leadership team as Manager On-Duty. You will drive daily operations, maximize sales, and ensure excellent customer service while executing merchandising plans.

The role requires supervisory experience, a high school diploma (or equivalent), and willingness to pass background screenings. You will lead associates, train teams, and coordinate with the General Manager on performance.