Store Co-Manager: Lead Ops, Team & Service

Books A Million; Davenport (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Books A Million is seeking a Co-Manager to oversee day-to-day store operations in conjunction with the management team. You will lead a category team, maximize sales and customer service, and ensure adherence to merchandising plans and store standards.

The role requires 21+ years old, a high school diploma or equivalent, and prior supervisor experience. You will participate in the training and development of Associates and Leads while maintaining strong communication within the store.

Qualifications

• 21 years of age or older.
• High school diploma or equivalent; some college preferred.
• Previous experience in a supervisor role.
• Successful completion of all required background screenings.

Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines.
• Operates the store as the Manager On Duty in conjunction with the management team.
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Trains and develops Associates and Leads.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.

Skills

Interpersonal Skills

Team Management

Communication skills

Cash handling

Education

High school diploma or equivalent

Some college preferred

Tools

Computer skills

Cash register skills

Job description

Books A Million is seeking a Co-Manager to oversee day-to-day store operations in conjunction with the management team. You will lead a category team, maximize sales and customer service, and ensure adherence to merchandising plans and store standards.

The role requires 21+ years old, a high school diploma or equivalent, and prior supervisor experience. You will participate in the training and development of Associates and Leads while maintaining strong communication within the store.