Store Co-Manager: Lead Team, Elevate Sales & Service

Books A Million; Hanover (MD); On-site; USD 24,796 - 27,552; Full time

Job summary

Books A Million in Hanover, MD is seeking a Co-Manager to oversee the day-to-day store operations as Manager On Duty, working with the management team to maximize sales, service, and merchandising execution.

The role requires 21+ years, a high school diploma or equivalent (some college preferred) and prior supervisor experience. Strong communication, cash-handling, and people skills are essential. Full-time, up to 45 hours per week.

Qualifications

• 21 years of age or older
• High school diploma or equivalent, some college preferred
• Previous experience in a supervisor role
• Successful completion of all required background screenings

Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
• Operates the store as the Manager On Duty in conjunction with the management team
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion
• Maintains category merchandising and cleanliness and ensures operational efficiency
• Trains and develops Associates and Leads
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings
• Drops off bank deposit and pick up change order as needed
• Picks up café grocery supplies (milk, baked goods, etc.) as needed
• Consults with the General Manager on associate performance
• Performs other duties as assigned.

Skills

Interpersonal Skills

Team Management and Development

Action Orientation

Strong verbal and writtencommunication

Computer and cash register skills

Education

High school diploma or equivalent

Some college preferred

Tools

Cash register skills

Job description

Books A Million in Hanover, MD is seeking a Co-Manager to oversee the day-to-day store operations as Manager On Duty, working with the management team to maximize sales, service, and merchandising execution.

The role requires 21+ years, a high school diploma or equivalent (some college preferred) and prior supervisor experience. Strong communication, cash-handling, and people skills are essential. Full-time, up to 45 hours per week.