Store Cleaning & Customer Experience Lead

Michaels Stores; Poway (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Access to partner discount programs

Job summary

Michaels is hiring at a store in Poway, CA for a role focused on delivering friendly customer service and maintaining a high standard of store appearance. Responsibilities include cash handling, assisting customers with rewards programs, and supporting BOPIS/SFS processes.

Candidates should have retail or cleaning experience; ability to stand for long periods, lift, and move stock is expected. Benefits and overtime may apply.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on rewards programs and private label credit cards and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store and Ship from Store.
• Participate in truck unloading, stocking, and planogram processes.
• Support shrink and safety programs; adhere to SOPs and company policies.

Skills

Retail experience

Cleaning experience

Job description

Michaels is hiring at a store in Poway, CA for a role focused on delivering friendly customer service and maintaining a high standard of store appearance. Responsibilities include cash handling, assisting customers with rewards programs, and supporting BOPIS/SFS processes.

Candidates should have retail or cleaning experience; ability to stand for long periods, lift, and move stock is expected. Benefits and overtime may apply.