Store Cleaning & Customer Experience Specialist

Michaels; Dublin (CA); Hybrid; USD 25,000 - 29,000; Part time

Job summary

Michaels in Dublin, CA is seeking an Environment Specialist for a part-time role. You will maintain the store’s cleanliness and recovery standards to uphold our Brand Promises while delivering friendly customer service and helping customers shop and find what they need.

You will assist with checkout, engage customers in Rewards programs, enroll in Private Label Credit Cards, and support omni-channel processes such as Buy Online Pickup in Store and Ship from Store.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain a high standard of store cleanliness and recovery to deliver our Brand Promises.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Retail experience

Cleaning experience

Customer service

Job description

Michaels in Dublin, CA is seeking an Environment Specialist for a part-time role. You will maintain the store’s cleanliness and recovery standards to uphold our Brand Promises while delivering friendly customer service and helping customers shop and find what they need.

You will assist with checkout, engage customers in Rewards programs, enroll in Private Label Credit Cards, and support omni-channel processes such as Buy Online Pickup in Store and Ship from Store.