Store Associate Manager — Lead Brand, People & Community

J.Crew Group; Plaza (ID); Sur place; USD 36 000 - 45 000; Plein temps

Avantages offerts par ce poste

Base pay + bonus

Discount on products

Paid time off

401(k) matching

Insurance (medical, dental, vision, Rx

Lifestyle discounts

Résumé du poste

J.Crew Group is seeking an Associate Manager to lead with accountability across store operations, customer service, and brand engagement. You will coach teams, optimize profitability, and step into multiple roles to uphold operational excellence.

You will partner with the Store Director to drive strong performance, recruit and train staff, and foster a positive, high‑performing work environment. This role requires flexible scheduling including nights and weekends.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsabilités

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Team leadership

Customer service

Scheduling flexibility

Problem-solving

Physical stamina

Description du poste

J.Crew Group is seeking an Associate Manager to lead with accountability across store operations, customer service, and brand engagement. You will coach teams, optimize profitability, and step into multiple roles to uphold operational excellence.

You will partner with the Store Director to drive strong performance, recruit and train staff, and foster a positive, high‑performing work environment. This role requires flexible scheduling including nights and weekends.