Store Associate — Customer Service with Growth & Impact

GOODWILL; Chattanooga (TN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Employee discount

401K plan

Paid PTO

Medical insurance

Dental/vision

Job summary

Goodwill Industries of the Greater Chattanooga Area is seeking a Store Associate to support store operations and help transform potential into opportunity for donors and customers. You will deliver exceptional customer service, maintain confidentiality, and assist with all daily tasks to keep the floor organized and ready for customers.

The role emphasizes cross-training, safety, and teamwork within a friendly, mission-driven environment.

Qualifications

• Provide excellent customer service to customers and donors while directing complaints to management.
• Maintain agency, employee, and participants confidentiality.
• Attend and complete all training and meetings as required.

Responsibilities

• Provide excellent customer service to customers and donors while directing complaints to management.
• Effectively transition product to the retail sales floor with attention to detail and urgency.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain a neat, clean, and organized production work area and retail sales floor at all times.
• Adhere to safety and security practices including reporting safety hazards and injuries to Management.
• Perform other duties and projects as assigned.

Skills

Customer service

Communication

Teamwork

Punctuality

Confidentiality

Job description

Goodwill Industries of the Greater Chattanooga Area is seeking a Store Associate to support store operations and help transform potential into opportunity for donors and customers. You will deliver exceptional customer service, maintain confidentiality, and assist with all daily tasks to keep the floor organized and ready for customers.

The role emphasizes cross-training, safety, and teamwork within a friendly, mission-driven environment.