Retail Store Associate — Customer Service & Growth

Chattanooga Goodwill Industries; Manchester (TN); On-site; USD 14,000 - 19,000; Full time

Job summary

Chattanooga Goodwill Industries in Manchester, TN is hiring a Store Associate to provide outstanding customer service, assist donors, and support daily store operations. This full-time role offers a teamwork-driven environment with opportunities to cross-train across departments and contribute to the mission.

As part of a community-focused nonprofit, you will help maintain a welcoming retail space, handle basic sales floor tasks, and participate in training.

Qualifications

• Provide excellent customer service to customers and donors.
• Perform general sales floor and production area duties.
• Cross-train in all store work areas.
• Maintain confidentiality of agency, employees, and participants.

Responsibilities

• Support Chattanooga Goodwill’s mission and values in daily operations.
• Load and unload Goodwill trucks and trailers.
• Ensure security of assets and donations.
• Maintain a neat, clean production area and retail floor.
• Attend training and meetings as required.
• Provide excellent customer service and direct complaints to management.

Job description

Chattanooga Goodwill Industries in Manchester, TN is hiring a Store Associate to provide outstanding customer service, assist donors, and support daily store operations. This full-time role offers a teamwork-driven environment with opportunities to cross-train across departments and contribute to the mission.

As part of a community-focused nonprofit, you will help maintain a welcoming retail space, handle basic sales floor tasks, and participate in training.