Store Assistant Manager: Lead Customer Experience

Ann-Taylor-04806202; Crestview Hills (KY); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Merchandise discounts

Professional development

Job summary

Ann Taylor announces an Assistant Manager role at Store 2279-Crestview Hills Town Ctr-ANN-Crestview Hills, KY 41017. You will support the customer experience, lead on the sales floor, and mentor associates to reflect the brand’s standards.

Ideal candidates bring 1+ year of retail management, a hospitality mindset, and proficiency with POS systems to drive sales and store performance. This full-time position emphasizes teamwork and operational excellence.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Tools

POS system

Job description

Ann Taylor announces an Assistant Manager role at Store 2279-Crestview Hills Town Ctr-ANN-Crestview Hills, KY 41017. You will support the customer experience, lead on the sales floor, and mentor associates to reflect the brand’s standards.

Ideal candidates bring 1+ year of retail management, a hospitality mindset, and proficiency with POS systems to drive sales and store performance. This full-time position emphasizes teamwork and operational excellence.