Assistant Manager

Ann Taylor Factory; Fort Mitchell (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Ann Taylor Factory seeks an Assistant Manager in Fort Mitchell, KY, to lead daily store operations and coach team members on exceptional customer service. The role includes supervising the sales floor, opening/closing duties, and supporting visual merchandising and promotions.

The ideal candidate has experience in retail leadership, strong communication skills, and the ability to work in a fast-paced environment while maintaining a polished in-store experience.

Qualifications

• Experience in retail or customer-facing roles with strong customer service and sales support abilities.
• Supervisory or leadership experience, including coaching, feedback, and team coordination in a store or similar environment.
• Basic knowledge of retail operations such as point-of-sale systems, cash handling, inventory management, and loss prevention.
• Strong communication and interpersonal skills, with the ability to work collaboratively and maintain a professional demeanor.

Responsibilities

• Supervise team members and support daily store operations.
• Assist with opening and closing procedures and ensure adherence to company policies.
• Coach associates on customer service and sales to drive performance.
• Manage the sales floor and assist with visual merchandising and promotional setups.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Team coordination

Flexible scheduling

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Cash handling

Inventory management

Loss prevention

Job description

Company Description

Ann Taylor Factory is a retail brand offering value-focused fashion in outlet locations across the United States. The company operates stores that provide customers with stylish apparel and accessories in a convenient shopping environment. Team members benefit from working in a customer-centered, fast-paced retail setting with opportunities to learn merchandising, sales, and store operations. The company values professionalism, service, and a polished in-store experience.

Role Description

The Assistant Manager role at Ann Taylor Factory is a full-time, on-site position based in Fort Mitchell, KY. This role supports daily store operations, including supervising team members, opening and closing procedures, and ensuring adherence to company policies. The Assistant Manager helps drive sales by coaching associates on customer service, managing the sales floor, and assisting with visual merchandising and promotional setups. Responsibilities include overseeing inventory processes such as receiving, stocking, and loss prevention, while maintaining a clean and organized store environment. The role also involves scheduling, basic reporting, and partnering with the Store Manager to meet performance goals and deliver a positive and inclusive customer experience.

Qualifications

• Experience in retail or customer-facing roles, with strong customer service and sales support abilities.
• Supervisory or leadership experience, including coaching, feedback, and team coordination in a store or similar environment.
• Basic knowledge of retail operations such as point-of-sale systems, cash handling, inventory management, and loss prevention.
• Strong communication and interpersonal skills, with the ability to work collaboratively and maintain a professional demeanor.
• Ability to stand for extended periods, move merchandise, and adapt to a fast-paced, changing environment.
• Availability for flexible scheduling, including evenings, weekends, and holidays as needed.
• High school diploma or equivalent; prior experience in fashion or apparel retail is beneficial.