Store Assistant Manager: Elevate Customer Experience

Ann-Taylor-04806202; Monroe (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and careerAdv

Job summary

Ann Taylor is hiring an Assistant Manager for the Monroe, OH location. You will support customer experience, lead a team on the sales floor, and help shape a positive store culture. This role focuses on delivering exceptional service, coaching associates, and driving sales through effective use of technology and processes.

You will collaborate with the Store Manager on talent development, recruitment, and daily operations to ensure financial discipline and operational excellence across the store.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Team leadership

POS system proficiency

Tools

Point-of-Sale system

Job description

Ann Taylor is hiring an Assistant Manager for the Monroe, OH location. You will support customer experience, lead a team on the sales floor, and help shape a positive store culture. This role focuses on delivering exceptional service, coaching associates, and driving sales through effective use of technology and processes.

You will collaborate with the Store Manager on talent development, recruitment, and daily operations to ensure financial discipline and operational excellence across the store.