Store Manager: Lead Teams, Elevate Customer Experience

knitwellgroup; Lexington (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Lexington, KY is seeking a Store Manager to lead the customer and associate experience, drive profitability, and oversee store operations. You will coach a team to deliver exceptional service, ensure strong visual and operational standards, and foster community engagement and inclusivity.

The role requires 2+ years in retail store management or service industry, strong leadership, and proficiency with POS systems.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and create action plans to drive results.
• Action-oriented mindset with ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Lead customer and associate experiences in the store to drive a profitable business.
• Coach and develop a high-performing store team.
• Create an omnichannel shopping experience for customers.
• Hire and build an effective store team through training and development.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Develop operational dynamics to achieve store goals and profitability.
• Oversee store budgeting, payroll, and reporting to inform retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Hospitality mindset

People management

Leadership skills

Communication skills

POS technology

Business acumen

Time management

Customer focus

Tools

Point-of-sale system

Job description

Ann Taylor in Lexington, KY is seeking a Store Manager to lead the customer and associate experience, drive profitability, and oversee store operations. You will coach a team to deliver exceptional service, ensure strong visual and operational standards, and foster community engagement and inclusivity.

The role requires 2+ years in retail store management or service industry, strong leadership, and proficiency with POS systems.