Store Assistant Manager: Elevate Customer Experience

Steve Madden; East Rutherford (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Career Growth

Tuition Reimbursement Program

Employee Referral Program

Job summary

Steve Madden in East Rutherford, NJ is seeking a Store Assistant Manager (full-time) to support the Store Manager in daily operations and team leadership. The role focuses on delivering exceptional customer experiences and ensuring brand standards across merchandising, service, and processes.

You will coach and develop staff, manage schedules, and assist in training, inventory, and loss prevention while driving store profitability and community engagement.

Qualifications

• Minimum 3–5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational and communication skills.
• Ability to manage multiple tasks and lead a team.
• Knowledge of retail operations, loss prevention and inventory control.

Responsibilities

• Assist Store Manager to maximize profitability through customer engagement and compliant operations.
• Lead and motivate a team to deliver exceptional customer experiences.
• Maintain visual merchandising aligned with brand strategies.
• Oversee replenishment and inventory control on the selling floor.
• Support hiring, training, and development of staff.
• Handle store operations, POS transactions, and daily administration.

Skills

Retail experience

Sales & customer service

Team development & coaching

Strong communication (verbal & written

Organizational skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Steve Madden in East Rutherford, NJ is seeking a Store Assistant Manager (full-time) to support the Store Manager in daily operations and team leadership. The role focuses on delivering exceptional customer experiences and ensuring brand standards across merchandising, service, and processes.

You will coach and develop staff, manage schedules, and assist in training, inventory, and loss prevention while driving store profitability and community engagement.