Store Assistant Manager - Brand Experience & Growth

Urban-Outfitters-7e13a49d; Tampa (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision benefits

Job summary

Urban Outfitters in Tampa, FL seeks an Assistant Manager to support service, visuals, and operations in a dynamic store. You will think like an owner, work with partners, and foster growth within the team.

You will drive a service culture, collaborate on store visuals with the Visual Merchandising Manager, and ensure seamless omni-channel shopping experiences for curbside, pickup, and in-store customers.

Qualifications

• Minimum 2+ years of store leadership experience.
• Strong merchant skills with a track record of delivering financial results.
• Proven ability to develop talent.

Responsibilities

• Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions
• Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer
• Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
• Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
• Facilitates onboarding for new hires and fosters an environment of continual development; provides timely feedback to create a culture of action
• Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team

Skills

Store leadership

Merchant skills

Talent development

Flexible hours

Job description

Urban Outfitters in Tampa, FL seeks an Assistant Manager to support service, visuals, and operations in a dynamic store. You will think like an owner, work with partners, and foster growth within the team.

You will drive a service culture, collaborate on store visuals with the Visual Merchandising Manager, and ensure seamless omni-channel shopping experiences for curbside, pickup, and in-store customers.