Assistant Store Manager

NAPA Auto Parts; Windham (ME); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager in Windham, Maine. This role involves leading a team to deliver exceptional customer service, managing store operations, and driving sales growth. Ideal candidates have a passion for customer care and a background in the automotive industry. Join a stable, Fortune 200 company that values employee development and offers a supportive culture.

Benefits

Health benefits

401K

Opportunities for career development

Qualifications

• Experience in the automotive aftermarket or related fields preferred.
• Ability to lift up to 60 lbs.
• Customer-centric mindset.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and profitability.
• Lead and coach the team to deliver excellent customer care.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

Imagine using your automotive or customer service expertise daily with wholesale and retail customers, leading your team, and helping NAPA become the market's dominant parts supplier. If this describes you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth within the team
• Lead a successful team, support the store manager, and manage store operations in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, and engage the team to deliver excellent customer care and business results
• Oversee inventory protection, asset management, safety, and operational issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas
• Drive operational and marketing programs, aiming for continuous process improvement
• Develop customer relationships and ensure positive experiences in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred
• Experience or willingness to learn about the automotive aftermarket, hobby/DIY, or related fields
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs
• Preferred: automotive industry background, experience in parts retail, auto body, dealership, or related fields
• Customer-centric mindset
• Optional: ASE Certifications, NAPA Know How

Benefits and Culture

• Health benefits and 401K
• Stable, Fortune 200 company with a family-like culture
• Opportunities for career development and support from leadership

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