Store Assistant Manager

Daiso USA; Aliso Viejo (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Daiso USA is seeking an Assistant Store Manager for the Commons at Aliso Viejo location. You will assist the store manager with daily operations, staff scheduling, inventory control, and customer service excellence.

You will lead team development, supervise staff, and ensure adherence to company policies while driving sales and maintaining stock levels. Evening and weekend shifts are required as part of this role.

Qualifications

• High school diploma or GED required.
• 2+ years of work experience.
• Experience as a sales associate and in inventory oversight.
• Strong communication and relationship-building skills.
• Ability to meet sales goals and adapt to change.
• Ability to follow head office instructions.
• Ability to lead issues to a positive resolution.
• Positive attitude and reliability; cooperative.
• Flexible to work evenings and weekends.

Responsibilities

• Improve customer service quality, customer relations, cleanliness, and store presentation.
• Recruit, train, coach staff and build effective work operations.
• Supervise staff and ensure compliance with company rules; monitor working conditions and shifts.
• Order merchandise appropriately; maintain stock levels; control loss and inventory.
• Execute sales plans; organize merchandise; manage replenishment.
• Track sales goals, basket counts, shrink, and turnover days.
• Manage cash float and safe funds.
• Organize forms, documents, manuals, files, and records.
• Oversee store equipment, fixtures, and security; maintain tidiness.
• Ensure store operations comply with company guidelines.

Skills

Sales associate experience

Inventory oversight

Communication skills

Sales targets

Adaptability

Head office instructions

Problem resolution

Positive attitude

Evening/weekend flexibility

Education

High school diploma

Job description

Commons at Aliso Viejo
Commons at Aliso Viejo | Commons at Aliso Viejo
26517 Aliso Creek Rd
Aliso Viejo, CA 92656, USA

Description

As an Assistant Store Manager, provide support to the store manager in the management of store operations. In support of the store manager, he/she is responsible for store staff shift management, labor hour control, human resource development, product ordering, inventory control, and operational management of product development. He/she is also responsible for ensuring compliance with store laws and regulations, and accurately reporting any store problems or issues to the store manager and instructors.

Essential Functions:

• Improvement of customer service quality, customer relations, cleanliness, implementation
• Recruitment, leadership staff training, staff counseling, and building effective work operations
• Management and supervision of staff, compliance with company rules and regulations, monitoring and guidance of working conditions and attitudes, and shift management
• Appropriate ordering, creation of sales areas that do not run out of stock, loss control, and inventory control
• Execution and management of sales plans, merchandise organization, and merchandise replenishment management
• Sales goal, basket counts, MH, loss, inventory turnover days
• Cash register float money management/Safe money management
• Management and organize forms, documents, manuals, files, and records
• Store, equipment and fixtures management
• Store security, crime prevention, store interior/BR organization and tidiness
• Management and control based on guidelines developed by the company.

Education Requirements

High school Diploma/GED

Work Experience Requirements:

2+Years

Knowledge, Skills, and Abilities Requirements:

• Previous experience as a sales associate
• Experience in inventory oversight
• Strong communication skills and building good relationships
• Ability to achieve sales goals
• Ability to respond to the speed of change in the store/company
• Execution of head office information and instructions
• Able to lead store problems to a positive resolution
• Positive attitude, reliability, and cooperativeness in work
• Must be flexible to work evenings and weekend shifts

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.