Store Assistant Manager

Daiso USA; Kent (WA); Hybrid; USD 52,000 - 62,000; Full time

Job summary

Daiso USA in Kent, WA is seeking an Assistant Store Manager to support the store manager in daily operations, staff scheduling, inventory control, and customer service excellence to drive sales and store performance.

You will lead by example, train and coach team members, ensure compliance with company policies, and execute merchandising plans. Evening and weekend availability is required, with a focus on delivering a friendly, efficient shopping experience.

Qualifications

• High school diploma or GED is required.
• At least 2 years of work experience.
• Experience as a sales associate preferred.
• Experience with inventory oversight.

Responsibilities

• Improve customer service quality, customer relations, cleanliness, and implementation.
• Recruitment, leadership training, staff counseling, and building effective work operations.
• Supervise staff, ensure compliance with company rules, monitor conditions and attitudes, and manage shifts.
• Ordering, stocking, loss control, and inventory control to prevent stockouts.
• Execute and manage sales plans, merchandising, and replenishment.
• Aim for sales goals, basket size, loss, and turnover metrics.
• Handle cash float and safe money management.
• Organize forms, documents, manuals, and records.
• Manage store equipment and fixtures.
• Ensure store security and tidiness, implementing company guidelines.

Skills

Staff leadership

Inventory management

Customer service

Sales goal attainment

Communication

Problem resolution

Flexibility

Education

High school diploma / GED

Job description

Kent Station
Kent Station | Kent Station
438 Ramsay Way
Ste 101
Kent, WA 98032, USA

Description

As an Assistant Store Manager, provide support to the store manager in the management of store operations. In support of the store manager, he/she is responsible for store staff shift management, labor hour control, human resource development, product ordering, inventory control, and operational management of product development. He/she is also responsible for ensuring compliance with store laws and regulations, and accurately reporting any store problems or issues to the store manager and instructors.

Essential Functions:

• Improvement of customer service quality, customer relations, cleanliness, implementation
• Recruitment, leadership staff training, staff counseling, and building effective work operations
• Management and supervision of staff, compliance with company rules and regulations, monitoring and guidance of working conditions and attitudes, and shift management
• Appropriate ordering, creation of sales areas that do not run out of stock, loss control, and inventory control
• Execution and management of sales plans, merchandise organization, and merchandise replenishment management
• Sales goal, basket counts, MH, loss, inventory turnover days
• Cash register float money management/Safe money management
• Management and organize forms, documents, manuals, files, and records
• Store, equipment and fixtures management
• Store security, crime prevention, store interior/BR organization and tidiness
• Management and control based on guidelines developed by the company.

Education Requirements

High school Diploma/GED

Work Experience Requirements:

2+Years

Knowledge, Skills, and Abilities Requirements:

• Previous experience as a sales associate
• Experience in inventory oversight
• Strong communication skills and building good relationships
• Ability to achieve sales goals
• Ability to respond to the speed of change in the store/company
• Execution of head office information and instructions
• Able to lead store problems to a positive resolution
• Positive attitude, reliability, and cooperativeness in work
• Must be flexible to work evenings and weekend shifts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.