Store Area Supervisor - Lead Merch & Customer Experience

Ocean State Job Lot; Westborough (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Associate discount 30%

Health & wellness

Paid time off

FSA

Short-term disability

401K

Care.com access

Job summary

Ocean State Job Lot in Westborough, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas. You will ensure smooth freight flow while delivering exceptional customer experiences under a Team Leader. Growth toward leadership roles is encouraged.

The role requires 1+ years of retail experience, strong customer service, and the ability to train and guide staff. This is an on-site, full-time position with competitive benefits.

Qualifications

• 1+ years of professional retail experience required.
• Prior customer service, training, and merchandising experience preferred.
• Proficient with Google workspace and Qlik.

Responsibilities

• Deliver exceptional customer service and maintain a welcoming environment.
• Plan schedules for the assigned area.
• Support training and growth across the team.
• Ensure accurate signage, pricing, and merchandise presentation.
• Open/close store operations when designated.
• Operate a cash register when needed.

Skills

Customer service

Training experience

Merchandise ordering

Availability nights weekends

Tools

Google platform

Qlik

Job description

Ocean State Job Lot in Westborough, MA is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas. You will ensure smooth freight flow while delivering exceptional customer experiences under a Team Leader. Growth toward leadership roles is encouraged.

The role requires 1+ years of retail experience, strong customer service, and the ability to train and guide staff. This is an on-site, full-time position with competitive benefits.