Store Area Supervisor: Growth Path to Leadership

Ocean State; Leominster (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot is hiring a Store Area Supervisor in Leominster, MA to oversee daily operations and merchandising of assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role offers a development path toward leadership, with opportunities to coach associates, manage schedules, support training, and uphold store safety while maintaining pricing accuracy and backroom stock control.

Qualifications

• 1+ years professional experience in other retail environments required.
• Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred.
• Computer skills (Google platform including Email, Sites, Slides, Drive, Docs, Sheets; and Qlik).
• Availability to work as needed by the business including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Champion exceptional customer service for diverse clientele and foster an inclusive environment.
• Bridge the gap between customers and corporate customer service for effective resolutions.
• Promote company-wide customer initiatives (donations, loyalty programs, promotions).
• Create effective work schedules for your assigned area.
• Provide guidance and support to your team to ensure task completion and a collaborative, motivating environment.
• Support training for store associates in your area, fostering growth across levels.
• Manage merchandise presentation and ensure timely adherence to company guidelines.
• Maintain signage and ticketing, control ordering, backroom stock, and sales floor flow.
• Verify pricing accuracy of incoming shipments and report discrepancies.

Skills

Customer service

Training experience

Merchandise ordering

Receiving & stocking

Cash handling

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot is hiring a Store Area Supervisor in Leominster, MA to oversee daily operations and merchandising of assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader.

This role offers a development path toward leadership, with opportunities to coach associates, manage schedules, support training, and uphold store safety while maintaining pricing accuracy and backroom stock control.