Storage Infra Engineer III — AI-Driven Resilience Expert

JPMorgan Chase & Co.; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Infrastructure Engineer III to drive storage and data-management excellence across on-premises and cloud environments. You will own end-to-end administration, resilience, and automation of the storage estate, supporting global services with a structured shift rotation.

This role emphasizes AI-enabled observability, incident leadership, and collaboration with cross-functional teams to meet reliability targets and auditability standards.

Qualifications

• Formal training or certification in infrastructure engineering with 3+ years of applied experience.
• Experience using AI capabilities in infrastructure with validation and security awareness.
• Ability to review AI recommendations and ensure resiliency and auditability.
• Strong storage fundamentals including RAID/erasure coding, replication, and latency.
• Hands-on with major storage ecosystems (e.g., NetApp, Dell EMC, Pure Storage, Ceph).
• Scripting proficiency in Python, Go, or Bash; solid Linux basics.
• Experience with observability stacks (Prometheus, Grafana, Splunk, Datadog).
• Proven incident management and on-call experience.
• Practical AI/DataOps skills for anomaly detection and CI/CD integration.

Responsibilities

• Apply storage infra expertise to projects at moderate scope with end-to-end monitoring and resilience.
• Leverage AI capabilities to accelerate analysis, capacity documentation, and automation.
• Improve delivery by identifying recurring issues and ensuring traceability and security.
• Operate and optimize block, file, and object storage across on-prem and cloud.
• Lead incident response for storage outages and perform root cause analyses.
• Build automation for provisioning, patching, upgrades, replication, and backups.
• Create runbooks and on-call procedures to support team knowledge continuity.
• Partner with multiple teams to meet workload reliability targets.
• Implement AI-driven observability and safe LLM-powered workflows.

Skills

Infrastructure engineering

AI in infrastructure

Python/Go/Bash scripting

Linux fundamentals

Observability stacks

Incident management

Storage fundamentals

SAN/NAS/storage

Education

Professional infrastructure certification

Tools

Prometheus/Grafana

Elastic/OpenSearch

Splunk

Datadog/OpenTelemetry

Job description

JPMorgan Chase & Co. is seeking an Infrastructure Engineer III to drive storage and data-management excellence across on-premises and cloud environments. You will own end-to-end administration, resilience, and automation of the storage estate, supporting global services with a structured shift rotation.

This role emphasizes AI-enabled observability, incident leadership, and collaboration with cross-functional teams to meet reliability targets and auditability standards.