Storage Facility Property Manager - Customer & Ops Lead

Glacierwest; Arlington (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Glacier West Self Storage in Arlington, WA is seeking a full-time Property Manager to oversee daily operations, deliver exceptional customer service, and manage payments and reports. The role requires independent work, some tool use, and coordination with vendors across locations.

Compensation includes competitive wages, bonuses, and benefits. Responsibilities include site checks, customer assistance, delinquent occupant outreach, and general maintenance.

Qualifications

• Experience in self-storage management and customer service.
• DL required.
• Cleaning and maintenance experience.
• Ability to work independently without onsite supervision.
• Self-Storage experience preferred.

Responsibilities

• Handle day-to-day facility operations.
• Provide excellent customer service.
• Answer calls and emails promptly and professionally.
• Perform daily site checks.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Prepare daily/weekly reports, marketing, surveys, inventory, and maintenance.
• Conduct property inspections.
• Coordinate contractor and vendor work on site.
• Maintain cleaning standards and safety protocols.

Skills

Self-Storage

Management

Customer Service

Sales experience

Education

Driver's License

Job description

Glacier West Self Storage in Arlington, WA is seeking a full-time Property Manager to oversee daily operations, deliver exceptional customer service, and manage payments and reports. The role requires independent work, some tool use, and coordination with vendors across locations.

Compensation includes competitive wages, bonuses, and benefits. Responsibilities include site checks, customer assistance, delinquent occupant outreach, and general maintenance.