Assistant Property Manager - Storage & Customer Service

Glacierwest; Port Orchard (WA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Referral program

Job summary

Glacier West in Port Orchard, WA is seeking an Assistant Property Manager to support daily operations at a self-storage facility. You will handle customer service, sales, inspections, and payment processing while traveling within the district as needed.

The role requires strong communication, basic maintenance ability, and the ability to work independently. Prior self-storage or property management experience is preferred, with bilingual Spanish a plus.

Qualifications

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.
• Bilingual proficiency in Spanish is a plus.

Responsibilities

• Handle day to day operations of the facility.
• Provide excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the district is required to support other locations based on business needs.

Skills

Self-Storage experience

Customer service

Sales experience

Driver's license

Maintenance basics

Independent work

Bilingual Spanish

Tools

Microsoft Office

Job description

Glacier West in Port Orchard, WA is seeking an Assistant Property Manager to support daily operations at a self-storage facility. You will handle customer service, sales, inspections, and payment processing while traveling within the district as needed.

The role requires strong communication, basic maintenance ability, and the ability to work independently. Prior self-storage or property management experience is preferred, with bilingual Spanish a plus.