Customer Service Rep - Equipment Rentals & Dispatch Now

U-Haul International, Inc.

Indianapolis (IN)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Hiring bonus $100
Cash bonus $300
Health insurance & Prescription plans
Paid holidays
Life insurance
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Disounts on Apple products

Job summary

U-Haul International, Inc. in Indianapolis, IN, is seeking a friendly Customer Service Representative to be the face of our rental operation and help customers with U-Haul products and services. This part-time role offers on-the-job education and opportunities to grow with a supportive team.

You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan, move and hook up trucks, inspect equipment, and answer questions while delivering excellent service.

Qualifications

  • High school diploma or equivalent required.
  • Valid driver’s license with a good driving record.

Responsibilities

  • Assist customers inside and outside a U-Haul center with products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot and check fluid levels.
  • Answer questions and educate customers about products and services.
  • Prepare rental invoices and accept equipment returns.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered on employment).
  • Drive a forklift (certification offered on employment).
  • Perform other duties as assigned and participate in U-Haul education.

Skills

Customer service
Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Indianapolis, IN, is seeking a friendly Customer Service Representative to be the face of our rental operation and help customers with U-Haul products and services. This part-time role offers on-the-job education and opportunities to grow with a supportive team.

You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan, move and hook up trucks, inspect equipment, and answer questions while delivering excellent service.

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