Storage Customer Service Pro — On-the-Job Training

U-Haul; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Storage Customer Service Representative in Metairie, LA to join our support team. You will assist customers with storage rentals, inspect and maintain equipment, and use up-to-date technology to dispatch and return equipment.

This role includes on-the-job education and career growth opportunities. The position requires strong communication, a valid driver’s license with a clean record, and weekend/holiday availability.

Qualifications

• Valid driver’s license with clean driving record.
• Excellent written and verbal communication skills.
• Able to work weekends and holidays as needed.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms, and prepare contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant units are clean, dry, secure, and ready for new customers.
• Participate in U-Haul education through U-Haul University.

Skills

Driver’s license

Excellent communication

Job description

U-Haul is seeking a Storage Customer Service Representative in Metairie, LA to join our support team. You will assist customers with storage rentals, inspect and maintain equipment, and use up-to-date technology to dispatch and return equipment.

This role includes on-the-job education and career growth opportunities. The position requires strong communication, a valid driver’s license with a clean record, and weekend/holiday availability.