Storage Customer Advocate & Equipment Dispatch

Uhaul; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Discounts

Career stability

Job summary

U-Haul in Houston, TX is seeking a Storage Customer Service Representative to join our support team and be the face of our service at the site. You will interact with customers, assist with storage unit showings, explain rental terms, and help ensure smooth daily operations.

This on-site role offers on-the-job training, opportunities for growth within U-Haul, and a supportive team environment. Weekend availability is preferred to accommodate customer needs.

Qualifications

• Driver's license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Weekend availability

Driving record

Job description

U-Haul in Houston, TX is seeking a Storage Customer Service Representative to join our support team and be the face of our service at the site. You will interact with customers, assist with storage unit showings, explain rental terms, and help ensure smooth daily operations.

This on-site role offers on-the-job training, opportunities for growth within U-Haul, and a supportive team environment. Weekend availability is preferred to accommodate customer needs.