Stolen Vehicle Recovery Specialist

United States 2 Avis Budget Car Rental LLC; Virginia Beach (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Access to Medical, Dental, Vision, and

Life and Disability insurance

401(k) Retirement Plan with company-mt

Job summary

Avis Budget Group is seeking a Security/Recovery Coordinator in Virginia Beach to manage the reconciliation of daily ISO reports, coordinate with local law enforcement for recovery of stolen vehicles, and document recoveries in the Foundry Case Management system. You will ensure vehicles are eligible for recovery, place them back into rentable status, and interact with leadership and field teams.

You will review SVR submissions, close contracts when required, and maintain proactive

Qualifications

• High School Diploma or GED required.
• 2 years formal training or equivalent job-related experience.
• Wizard/BlueZone and Foundry experience is a plus.
• Excellent Communication skills.
• Must be detailed oriented, excellent organizational skills.
• Basic knowledge of PC and Microsoft Office.

Responsibilities

• Reconciliation of daily ISO report for assigned region contacting local Law Enforcement agencies to confirm recovery of stolen vehicles
• Submit Impound recovery notification upon receiving confirmation of recovery vehicle
• Verify the status of the vehicle ensuring the stolen alarm has been cleared and vehicle is eligible for recovery to process in Case Management system, Foundry.
• Process recovery of Missing and Missing Alarmed vehicles placing the vehicle back into rentable status
• Review daily SVR submissions and when required closes contracts.
• Communicates with field security personnel ensuring vehicles are recovered timely.
• Prepares necessary documentation to send to Law Enforcement agencies confirming recovery of the stolen vehicle
• Continues to follow-up with tow lots and Law Enforcement to ensure timely delivery of stolen vehicles back to ABG.
• Maintains a close working relationship and constant interaction with Leadership and field personnel.

Skills

Communication skills

Detail oriented

Organizational skills

Education

High School Diploma or GED

Tools

Foundry

BlueZone

Wizard

Job description

Avis Budget Group is seeking a Security/Recovery Coordinator in Virginia Beach to manage the reconciliation of daily ISO reports, coordinate with local law enforcement for recovery of stolen vehicles, and document recoveries in the Foundry Case Management system. You will ensure vehicles are eligible for recovery, place them back into rentable status, and interact with leadership and field teams.

You will review SVR submissions, close contracts when required, and maintain proactive