Stockroom Operations Lead: Fast, Accurate Fulfillment

FashionUnited; California (MO); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Kohl's is seeking an Operations Lead to optimize all operational, point-of-sale and service processes for consistent execution and excellent customer experience. You will drive omni-channel fulfillment, stockroom operations, and merchandising standards while ensuring product protection and smooth training of store associates.

Leading by example, you will manage floor replenishment, pricing accuracy, and team collaboration to deliver speed, efficiency, and loss prevention in a dynamic retail

Qualifications

• Must be at least 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
• Strong verbal/written communication and interpersonal skills

Responsibilities

• Execute operational processes including receiving, stockroom operations, and omnichannel fulfillment
• Maintain appropriate levels of product on the sales floor through floor replenishment as necessary based on sell through and seasonal changes
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Follow and ensure others follow all product protection standards, guidelines and company policies implemented to minimize product loss
• Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards as directed by store leadership
• Support and partner with other associates on merchandising incoming product focusing on customer experience
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Other responsibilities as assigned

Skills

Customer service

Communication

Team leadership

Merchandising

Inventory management

Point of sale

Training and coaching

Brand standards

Product knowledge

Safety awareness

Job description

Kohl's is seeking an Operations Lead to optimize all operational, point-of-sale and service processes for consistent execution and excellent customer experience. You will drive omni-channel fulfillment, stockroom operations, and merchandising standards while ensuring product protection and smooth training of store associates.

Leading by example, you will manage floor replenishment, pricing accuracy, and team collaboration to deliver speed, efficiency, and loss prevention in a dynamic retail