Stocker & Customer Experience Specialist

Michaels; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Job summary

The Michaels Companies in Houston, TX is hiring for a store team member to deliver friendly customer service, manage checkout efficiently, and assist with omnichannel processes. You will help customers locate products, enroll shoppers in the Rewards program, and support in-store merchandising and safety programs.

Responsibilities include unloading trucks, stocking, maintaining planograms, and cross-training in custom framing.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Ability to lift heavy boxes and reach high shelves.
• Willingness to follow SOPs and safety policies.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Enroll customers in Rewards program and Private Label Credit Cards.
• Assist with Omni-channel processes (BOPIS & SFS).
• Unload trucks and stock merchandise; maintain planograms.
• Support shrink and safety programs and store recovery.
• Cross-trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Sales support

Communication

Job description

The Michaels Companies in Houston, TX is hiring for a store team member to deliver friendly customer service, manage checkout efficiently, and assist with omnichannel processes. You will help customers locate products, enroll shoppers in the Rewards program, and support in-store merchandising and safety programs.

Responsibilities include unloading trucks, stocking, maintaining planograms, and cross-training in custom framing.