Seasonal Retail Team Member - Customer Service & Merchandising

Michaels; Houston (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

The Michaels Companies in Houston is seeking a friendly Team Member to help customers locate products, provide solutions, and ensure a fast checkout experience. You will also assist with truck unload, stocking, and maintaining shelf presentation to support store recovery and stock levels.

Role requires standing for long periods and occasional heavy lifting, with hours including nights, weekends, and early mornings. Experience in retail or customer service is preferred.

Qualifications

• Retail or customer service experience preferred.
• Cross trained in Custom Framing selling and production.
• Physical requirements include standing for long periods, lifting heavy boxes, and climbing ladders.

Responsibilities

• Provide a fast and friendly checkout experience.
• Help customers shop, locate products, and provide solutions.
• Assist with truck unloading, stocking, and planograms.
• Maintain store recovery and merchandise in-stock levels.
• Promote and enroll customers in the Rewards program and Private Label Credit Cards.
• Adhere to SOPs and company policies; ensure legal compliance.
• Interact respectfully with customers and team members.

Skills

Customer service

Cash handling

Retail support

Team player

Tools

Custom Framing tools

Job description

The Michaels Companies in Houston is seeking a friendly Team Member to help customers locate products, provide solutions, and ensure a fast checkout experience. You will also assist with truck unload, stocking, and maintaining shelf presentation to support store recovery and stock levels.

Role requires standing for long periods and occasional heavy lifting, with hours including nights, weekends, and early mornings. Experience in retail or customer service is preferred.