Stock-Backed Retail Store Leader — Grow Team & Sales

T-Mobile; Casper (WY); On-site; USD 55,000 - 133,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee daily retail operations, drive customer engagement, and improve business performance across the store.

You will lead and coach employees through hiring, scheduling, training, and development, while owning marketing, loss prevention, and labor management to achieve sales goals and high customer satisfaction. Travel is not required; the role emphasizes a team environment, competitive base pay plus incentives, and eligibility for benefits

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales & sales management experience preferred.
• Legally authorized to work in the United States.
• At least 18 years of age.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Team leadership

Coaching

Customer service

Retail management

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee daily retail operations, drive customer engagement, and improve business performance across the store.

You will lead and coach employees through hiring, scheduling, training, and development, while owning marketing, loss prevention, and labor management to achieve sales goals and high customer satisfaction. Travel is not required; the role emphasizes a team environment, competitive base pay plus incentives, and eligibility for benefits