Stewarding Supervisor: Hospitality Ops Leader

Hyatt Taleo; Washington (District of Columbia); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Basic Life Insurance

Paid vacation, sick days, new child le

Paid Family Bonding Time and Adoption

Free room nights after 90 days

Discounted room rates for friends &amp

Tuition reimbursement

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Growth potential locally and

Job summary

Hyatt Regency Washington on Capitol Hill is seeking a Stewarding Supervisor to support the Manager in daily stewarding operations, ensuring cleanliness, safety, and organization across kitchen and back-of-house areas.

You will train and coach staff, oversee equipment use, monitor inventory, and collaborate with Culinary and Banquets to deliver exceptional service in a fast-paced hotel setting.

Qualifications

• Previous supervisory experience in Stewarding, Food & Beverage, Culinary Operations, or Hospitality preferred.
• Strong leadership, coaching, communication, and team-development skills.
• Knowledge of sanitation, food safety, and workplace safety standards preferred.
• Ability to manage multiple priorities in a fast-paced hotel environment.
• Experience supporting banquet and large-scale event operations preferred.
• Proficiency with hotel systems and technology platforms and the ability to learn new systems.
• Ability to lift, carry, push, and pull moderate weights and remain on feet for extended periods.
• Ability to work a flexible schedule including overnights, weekends, and holidays.
• Ability to comprehend budgets, operating statements, and payroll reports to assist in the financial management of the department.

Responsibilities

• Supervise and coordinate stewarding staff to ensure all kitchens, back-of-house areas, dishwashing, and equipment storage spaces are clean, safe, and organized.
• Train, coach, and motivate team members to achieve departmental goals while maintaining Hyatt’s service and hospitality standards.
• Oversee proper usage and care of all dishwashing machines, cleaning chemicals, and stewarding equipment.
• Monitor inventory of cleaning supplies, chemicals, and stewarding tools, and assist with ordering as needed.
• Work closely with the culinary and banquet teams to ensure seamless support during service, including banquet set-up and breakdown.
• Ensure compliance with all health, safety, and sanitation standards as outlined by the hotel and regulatory agencies.
• Assist in scheduling, assigning tasks, and monitoring team performance to maximize efficiency and productivity.
• Maintain effective communication with team members and other hotel departments.
• Support in managing breakage, loss, supply consumption, equipment usage, and cost-control measures within the stewarding department.
• Handle guest or internal concerns promptly and professionally, escalating issues to leadership when necessary.
• Review timecards, process payroll edits, and maintain accurate departmental records.
• Oversee the proper operation, maintenance, and care of dishwashing machines, cleaning equipment, and stewarding tools.
• Ensure proper handling, labeling, storage, and usage of cleaning chemicals and sanitation products in accordance with safety guidelines.
• Utilize Hyatt computer systems to manage work orders, communication, and operational tasks.
• Address guest, colleague, and operational concerns promptly and professionally, escalating issues when appropriate.
• Demonstrate a strong sense of urgency, attention to detail, and commitment to service excellence in a fast-paced environment.

Skills

Supervisory experience

Leadership

Coaching

Communication

Team development

Sanitation knowledge

Food safety knowledge

Flexible schedule

Banquet/event support

Hotel systems proficiency

Physical stamina

Tools

Hotel systems

Job description

Hyatt Regency Washington on Capitol Hill is seeking a Stewarding Supervisor to support the Manager in daily stewarding operations, ensuring cleanliness, safety, and organization across kitchen and back-of-house areas.

You will train and coach staff, oversee equipment use, monitor inventory, and collaborate with Culinary and Banquets to deliver exceptional service in a fast-paced hotel setting.