Stewarding Supervisor — Lead Cleanliness & Hospitality Ops

Hyatt Regency; Washington (District of Columbia); On-site; USD 74,390,000 - 88,166,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Basic Life Insurance

Paid vacation, sick days, new child le

Paid Family Bonding Time and Adoption

Free room nights after 90 days, the 迪?

Tuition reimbursement

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Growth potential locally and country

Job summary

Hyatt Regency Washington on Capitol Hill is seeking a Stewarding Supervisor to support the Manager in daily stewarding operations, uphold cleanliness, safety, and organization across back-of-house areas. You will lead stewarding colleagues and coordinate with Culinary, Banquets, and F&B teams to deliver exceptional service.

The role requires strong leadership, coaching, and relationship-building, with availability to work all shifts, including overnights, weekends, and holidays.

Qualifications

• Supervisory experience in stewarding, F&B, or hospitality preferred.
• Strong leadership, coaching, and communication skills.
• Knowledge of sanitation and food safety standards.
• Ability to manage multiple priorities in a fast-paced hotel.
• Experience supporting banquet and large-scale events.
• Proficiency with hotel systems and the ability to learn new systems.
• Ability to work flexible schedules including overnights, weekends, and holidays.
• Ability to comprehend budgets, operating statements, and payroll reports.

Responsibilities

• Supervise and coordinate stewarding staff to keep kitchens and back-of-house areas clean, safe, and organized.
• Train, coach, and motivate team to meet departmental goals while upholding Hyatt standards.
• Oversee proper usage and care of all dishwashing machines, cleaning chemicals, and stewarding equipment.
• Monitor inventory of cleaning supplies, chemicals, and stewarding tools, and assist with ordering as needed.
• Work closely with culinary and banquet teams to ensure seamless support during service.
• Ensure compliance with health, safety, and sanitation standards.
• Assist in scheduling, assigning tasks, and monitoring team performance.
• Maintain effective communication with team members and other hotel departments.
• Support in managing breakage, loss, supply consumption, equipment usage, and cost-control measures.
• Handle guest or internal concerns promptly and professionally, escalating when necessary.
• Review timecards, payroll edits, and maintain accurate departmental records.
• Oversee the proper operation and care of dishwashing machines and stewarding tools.
• Ensure proper handling and storage of cleaning chemicals and sanitation products.
• Utilize Hyatt systems to manage work orders and tasks.
• Address guest and colleague concerns promptly and professionally.
• Demonstrate urgency, attention to detail, and service excellence in a fast-paced environment.

Skills

Supervisory experience

Leadership

Communication

Sanitation knowledge

Food & Beverage knowledge

Banquet operations

Hotel systems

Flex schedule

Physical stamina

Budget/payroll literacy

Tools

Hotel management systems

Payroll systems

Job description

Hyatt Regency Washington on Capitol Hill is seeking a Stewarding Supervisor to support the Manager in daily stewarding operations, uphold cleanliness, safety, and organization across back-of-house areas. You will lead stewarding colleagues and coordinate with Culinary, Banquets, and F&B teams to deliver exceptional service.

The role requires strong leadership, coaching, and relationship-building, with availability to work all shifts, including overnights, weekends, and holidays.