Senior Stewarding Manager, Banquets & Operations

Hyatt Regency Houston Downtown; Houston (TX); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Complimentary hotel room nights at hy?

Unlimited colleague and friends &/

Bereavement and jury duty pay

Vacation, sick, and new child leave

Medical, dental and vision Insurance,

Retirement Savings Plan option (401K)

Employee Stock Purchase Plan

Complimentary employee meals

Job summary

Hyatt Regency Houston Downtown is seeking an experienced stewarding supervisor to lead daily operations across kitchens, outlets, and banquet support. You will stay hands-on during peak periods, ensuring service levels align with Hyatt standards and property procedures.

You will recruit, train, and supervise staff, manage inventory and costs, and coordinate with Culinary, Banquets, and other departments to deliver seamless events. Strong bilingual communication is valued.

Qualifications

• Bilingual in English and Spanish strongly preferred.
• Self-starting personality with a calm and even temperament.
• Maintain a professional appearance and demeanor at all times.
• Willingness to assist co-workers and collaborate effectively as part of a team.
• Ability to lift at least 50 lbs.
• Two years' experience in a similar hospitality or food & beverage role is required.
• Strong leadership and team management abilities.
• Excellent organizational and time-management skills.
• Understanding of sanitation standards and safety regulations.
• Ability to manage multiple tasks and work effectively under pressure.
• Exceptional communication and interpersonal skills.

Responsibilities

• Lead the daily stewarding operations across kitchens, outlets, receiving and storage areas, and event support.
• Assist with dishwashing, cleaning, transporting, setup, breakdown during peaks and staffing gaps.
• Organize banquet event logistics using BEOs and distribution plans.
• Coordinate delivery, setup, replenishment, breakdown, and return of serviceware with Banquets, Culinary, and Events teams.
• Maintain high standards of cleanliness, sanitation, and organization per Hyatt requirements.
• Recruit, train, schedule, coach, and supervise stewarding staff; adjust staffing as needed.
• Establish par levels for china, glassware, silverware, cookware, and supplies; monitor usage and waste.
• Inspect and maintain dishwashing systems, kitchen equipment, and stewarding tools; coordinate repairs.
• Communicate operational needs and event requirements with multiple hotel departments for seamless service.
• Complete inspections, checklists, logs, and reporting accurately and on time.

Skills

Bilingual in English and Spanish

Leadership and team management

Strong communication skills

Organizational and time-management

Sanitation and food safety knowledge

Physical stamina

Hospitality experience (2 years)

Multitasking under pressure

Interpersonal skills

Job description

Hyatt Regency Houston Downtown is seeking an experienced stewarding supervisor to lead daily operations across kitchens, outlets, and banquet support. You will stay hands-on during peak periods, ensuring service levels align with Hyatt standards and property procedures.

You will recruit, train, and supervise staff, manage inventory and costs, and coordinate with Culinary, Banquets, and other departments to deliver seamless events. Strong bilingual communication is valued.