Stewarding Supervisor | High-Volume F&B Ops Leader

Caesars Entertainment; Las Vegas (NV); On-site; USD 52,000 - 68,000; Full time

Job summary

Caesars Entertainment in Las Vegas is seeking a Stewarding Supervisor to standardize and improve cleanliness and maintenance in back-of-house F&B areas. This on-site role leads a team, ensuring high service standards and compliance with health regulations.

You will train staff, supervise cleaning operations, manage inventory of china and glassware, and uphold Caesars' commitment to exceptional guest experiences in a fast-paced casino environment.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• Two years in a high-volume business cleaning kitchen equipment as a supervisor.
• 5 years’ experience as StewardingSupervisor in a Hotel/Casino with high volume food and beverage outlets.
• In-depth knowledge of the latest cleaning and sanitation practices including chemicals.
• Ability to maintain and further develop the standards set by Caesars Entertainment.
• Excellent communication and administration skills.
• Must be able to obtain ServSafe Certification.
• Bilingual abilities are preferred but not required.
• Flexibility with working various shifts.

Responsibilities

• Inspires others by demonstrating a high level of commitment and energy in all endeavors.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
• Conveys positive energy and enthusiasm focusing on customer interaction.
• Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements.
• Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams.
• Immediately addresses service issues and follows up to ensure guest satisfaction.
• Keeps team well informed of property promotions and events.
• Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
• Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
• Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
• Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
• Supervises the cleaning necessary to meet the requirements of the Las Vegas Health Department. Assists in the training and supervision of department staff.
• Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment.
• Ensure that cleanliness of all cooking equipment, floors and walls is maintained.
• Responsible for training staff in the use of necessary chemicals and proper methods for cleaning. Responsible for the delegation of job duties to work force.
• Assists in maintaining the stock of China, glassware, silverware and other operating supplies.
• Oversees the disposal of trash and garbage.
• Assured that restaurants are properly supplied with dishes and silverware

Skills

English proficiency

Supervisory experience

High-volume cleaning supervision

Team leadership

Tools

ServSafe Certification

Job description

Caesars Entertainment in Las Vegas is seeking a Stewarding Supervisor to standardize and improve cleanliness and maintenance in back-of-house F&B areas. This on-site role leads a team, ensuring high service standards and compliance with health regulations.

You will train staff, supervise cleaning operations, manage inventory of china and glassware, and uphold Caesars' commitment to exceptional guest experiences in a fast-paced casino environment.