Stewarding Supervisor (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 52,000 - 68,000; Full time

Job summary

Caesars Entertainment in Las Vegas is seeking a Stewarding Supervisor to standardize and improve cleanliness and maintenance in back-of-house F&B areas. This on-site role leads a team, ensuring high service standards and compliance with health regulations.

You will train staff, supervise cleaning operations, manage inventory of china and glassware, and uphold Caesars' commitment to exceptional guest experiences in a fast-paced casino environment.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• Two years in a high-volume business cleaning kitchen equipment as a supervisor.
• 5 years’ experience as StewardingSupervisor in a Hotel/Casino with high volume food and beverage outlets.
• In-depth knowledge of the latest cleaning and sanitation practices including chemicals.
• Ability to maintain and further develop the standards set by Caesars Entertainment.
• Excellent communication and administration skills.
• Must be able to obtain ServSafe Certification.
• Bilingual abilities are preferred but not required.
• Flexibility with working various shifts.

Responsibilities

• Inspires others by demonstrating a high level of commitment and energy in all endeavors.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
• Conveys positive energy and enthusiasm focusing on customer interaction.
• Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements.
• Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams.
• Immediately addresses service issues and follows up to ensure guest satisfaction.
• Keeps team well informed of property promotions and events.
• Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
• Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
• Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
• Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
• Supervises the cleaning necessary to meet the requirements of the Las Vegas Health Department. Assists in the training and supervision of department staff.
• Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment.
• Ensure that cleanliness of all cooking equipment, floors and walls is maintained.
• Responsible for training staff in the use of necessary chemicals and proper methods for cleaning. Responsible for the delegation of job duties to work force.
• Assists in maintaining the stock of China, glassware, silverware and other operating supplies.
• Oversees the disposal of trash and garbage.
• Assured that restaurants are properly supplied with dishes and silverware

Skills

English proficiency

Supervisory experience

High-volume cleaning supervision

Team leadership

Tools

ServSafe Certification

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Stewarding Supervisor is responsible for standardizing, maintaining, and continuously improving quality of cleanliness and maintenance in all back of house F&B areas.

How You Will Create the Extraordinary

• Inspires others by demonstrating a high level of commitment and energy in all endeavors.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
• Conveys positive energy and enthusiasm focusing on customer interaction.
• Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements.
• Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams.
• Immediately addresses service issues and follows up to ensure guest satisfaction.
• Keeps team well informed of property promotions and events.
• Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
• Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
• Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
• Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
• Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, completes performance reviews timely.
• Supervises the cleaning necessary to meet the requirements of the Las Vegas Health Department. Assists in the training and supervision of department staff.
• Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment.
• Ensure that cleanliness of all cooking equipment, floors and walls is maintained.
• Responsible for training staff in the use of necessary chemicals and proper methods for cleaning. Responsible for the delegation of job duties to work force.
• Assists in maintaining the stock of China, glassware, silverware and other operating supplies.
• Oversees the disposal of trash and garbage.
• Assured that restaurants are properly supplied with dishes and silverware

What You Will Need

• Must be 21 years of age or older
• Proficient in English verbal and written
• Two years in a high-volume business cleaning kitchen equipment as a supervisor.
• 5 years’ experience as StewardingSupervisor in a Hotel/Casino with high volume food and beverage outlets.
• In-depth knowledge of the latest cleaning and sanitation practices including chemicals
• Passionate approach to streamline operational procedures and increase productivity of department
• Excellent communication and administration skills
• Passion to explore and test latest technologies
• Applies best industry best practices
• Ability to maintain and further develop the standards set by Caesars Entertainment
• Work requires effective communication in English, both verbal and written form in a professional manner
• Must present a neat and professional appearance
• Bilingual abilities are preferred but not required
• Flexibility with working various shifts

ADDITIONAL REQUIREMENTS

• Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds
• Ability to work in confined spaces
• Eye/hand coordination and manual dexterity
• Ability to distinguish letters, symbols, and colors
• Normal vision and hearing range
• Requires mobility
• Operate in a working environment that is subject to varying levels of cold, heat, and noise
• Observe and direct the actions of subordinates and inspect any areas for which responsible
• Review and comprehend all necessary documentation
• Use the equipment associated with the position
• Effectively and efficiently move around kitchen and restaurant areas
• Work is physical in nature and requires physical mobility, including but not limited to bending, carrying, climbing, reaching, and twisting- these actions are required to monitor and inspect restaurants
• Must be able to lift up to 50 lbs.
• Must be able to obtain ServSafe Certification

DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):

• Kitchen Worker, Pot Washer, Utility Porter and Linen Attendant

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

Job Info

• Job Identification 90882
• Job Category Food and Beverage & Culinary