Stewarding - Steward

Valley View Casino & Hotel; Valley Center (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Valley View Casino & Hotel is seeking a Steward to ensure all china, glassware, and silverware are cleaned efficiently and kept ready for service. The role supports a clean, sanitary kitchen by washing, stacking, and stocking dining ware, pots, pans, and utensils.

You will work under supervision, follow established guidelines, and collaborate with food service and culinary teams to maintain high standards of guest satisfaction and safety.

Qualifications

• Follow established guidelines and safety standards.
• Maintain positive guest relations and courteous service.
• Able to clean and sanitize kitchen equipment.
• Adhere to attendance and professional conduct.

Responsibilities

• Support standards of excellence and guest satisfaction.
• Greet guests courteously and provide personalized service.
• Scrape, rack, stack, and wash dishware, glassware, silverware, and pots and pans.
• Clean and stock plates, silverware, pots, pans and utensils.
• Keep work area clean and sanitary; remove trash.
• Assist in health, safety, and sanitation standards.
• Clean kitchen equipment, hoods, stoves, countertops, and display cases.
• Collaborate with food servers, utilities, cooks, and supervisors to ensure smooth operations.
• Perform additional duties as assigned by Steward Supervisor.
• Maintain professional and ethical conduct and regular attendance.

Skills

Team player

Attention to cleanliness

Guest relations

Sanitation knowledge

Job description

Description of the Position:

Responsible for ensuring all china and glassware is cleaned efficiently and promptly providing all facets of the dining venue available stock of silver and dish ware on a continual basis. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.

Primary Duties, Responsibilities, and Tasks:

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statement as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
• Ensures compliance to standards set by management in scraping, racking, stacking, and washing of, dishware, glassware, silverware, and all cooking pots, pans and utensils.
• Responsible for keeping work area clean and sanitary, remove all trash.
• Assists in maintaining standards of health, safety, and sanitation.
• Clean and stocks supplies, such as plates, silverware, pots, pans and other utensils
• Must be able to clean and sanitize all kitchen equipment in a safe manner.
• Clean all hoods, stoves, countertops, and display cases.
• Participates as a team member with Food Servers, Utilities, Cooks, Supervisors and any pertinent Company Team Members in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services.
• Other duties as assigned by Steward Supervisor.
• Responsible for conducting all responsibilities in a professional and ethical manner
• Responsible for maintaining a consistent, regular attendance record.
• Adheres to performance standards, company policies and procedures, as they relate to the department.