Sterile Processing Quality Improvement Leader

Carolinas Medical Center; Winston-Salem (NC); On-site; USD 46,000 - 68,000; Full time

Job summary

Carolinas Medical Center in Winston-Salem, NC seeks a Quality Improvement Lead to evaluate and optimize clinical workflows across multiple sites. You will drive LEAN and IHI-based improvement projects, analyze data for care patterns, and collaborate with departments to implement evidence-based changes.

The role requires a health-related Bachelor's (Master's preferred), 4+ years in healthcare quality, and certification in quality domains.

Qualifications

• Bachelor's degree in health-related field or industrial engineering.
• Master's degree preferred or equivalent work experience.
• Four years' experience in health care with minimum three years' experience in quality improvement/process improvement/change management.

Responsibilities

• Evaluates performance through workflow efficiency, staff competency, resources, safety and compliance.
• Develops and facilitates improvement plans using IHI Model for Improvement and LEAN.
• Identifies opportunities for improvement with select departments.
• Analyzes data to identify care delivery patterns and root causes for trends.
• Displays data with run charts, histograms, and keeps trended reports.
• Translates findings into actionable strategies for early intervention and health management.
• Ensures staff education and resources for effective change.
• Communicates performance to staff and leadership through meetings and trainings.
• Collaborates to increase NCQA recognition for PCMH, Diabetes, Heart and Stroke.
• Documents improvement activities and reports externally as appropriate.
• Highlights results and accomplishments of QI initiatives.
• Demonstrates problem solving, leadership, and team building to achieve goals.
• Aligns efforts with other departments to achieve common goals.
• Creates policies to ensure quality care and minimize harm.

Skills

Quality improvement concepts

LEAN and Six Sigma

Data analysis

Change management

Team facilitation

Project management

Education

Bachelor's degree health-related field

Industrial engineering

Master's degree preferred

Tools

Statistical analysis tools

Data visualization

NCQA processes

Job description

Carolinas Medical Center in Winston-Salem, NC seeks a Quality Improvement Lead to evaluate and optimize clinical workflows across multiple sites. You will drive LEAN and IHI-based improvement projects, analyze data for care patterns, and collaborate with departments to implement evidence-based changes.

The role requires a health-related Bachelor's (Master's preferred), 4+ years in healthcare quality, and certification in quality domains.