Station Trainer

Menzies; Atlanta (GA); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Ultipro in Atlanta, GA is seeking an Operations Supervisor to manage day-to-day scheduling and staffing, oversee budgeted hours, and limit overtime in a dynamic airport environment.

You will implement the Safety Management System (SMS), develop safety plans for the station, and provide Quality Assurance oversight on performance and safety, including corrective actions. Leadership, flexibility, and airline-related experience are valued.

Qualifications

• High school diploma or equivalent.
• 1 year or more of supervisory experience preferred.
• Operations or airline experience preferred.
• Must be 18 years of age or older.

Responsabilités

• Manage day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime.
• Ensure implementation of the Safety Management System (SMS).
• Implement safety plan for station.
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing corrective and/or preventative actions.
• Train/retrain personnel in airline procedures, safety procedures, and company policies.
• Handle employee relations and respond to inquiries from airlines, staff and the public.
• Monitor employee activity and adjust as needed.
• Handle Off Schedule Operations when Manager is not available.

Connaissances

Leadership

Team management

Communication

Customer service

Formation

High school diploma

Description du poste

Atlanta, GA | ATL
College Park, GA 30320, USA

Description

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent.
• Previous airport and/or customer service experience preferred.
• Must be 18 years of age or older.
• Must have a reliable telephone and transportation number.

JOB SPECIFICATIONS:

• Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Perform all duties of subordinate employees when necessary.
• Actively participate in the Safety Management System (SMS)
• Train/retrain all personnel in airline procedures, safety procedures, and company policies.
• Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Monitor employee activity and makes adjustments as needed.
• Handle Off Schedule Operations when Manager is not available.
• Perform other duties as requested.

REQUIREMENTS:

• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• 1 year or more of Supervisory experience preferred.
• Operations or Airline experience preferred.
• Flexibility, multitasking and experience working in a changing environment

Behaviors

Required

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.