Station Operations Lead: Safety, Service & Staff Coaching

Chevron Stations; Oakland (CA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health & Wellness packages

Weekly pay

Education reimbursement

Shift differential pay

Loyalty service program

Job summary

Chevron Stations Inc. in Oakland, CA is hiring for a Customer Service/Station Operations role. You will assist the Station Manager, oversee operations in their absence, and coach staff across shifts to maintain strong customer service and safety standards.

You will manage cash handling, operate POS systems, and ensure compliance with wage/hour rules while delivering courteous service in a fast-paced retail environment.

Qualifications

• Must be proficient in English to understand CSI policies, safety training, and to communicate with customers and coworkers.
• Experience in fast-paced retail, food service, or fuel environments with cash handling and customer service.
• Experience operating a cash register, computer console, and related equipment/software.
• Knowledge of sanitation and safety requirements for food storage and serving.
• Able to work varied hours including early mornings, evenings, weekends, holidays.
• Ability to multi-task in a fast-paced environment.
• High School graduate and minimum 21 years of age (as applicable by location).

Responsibilities

• Assist Station Manager in day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager’s absence.
• Provide work direction, motivation and coaching to staff during shifts.
• Support and adhere to safety, security, quality guidelines and CSI policies.
• Respond to accidents or incidents professionally and escalate as needed.
• Ensure wage/hour guidelines are followed.
• Manage cash handling and accountability processes.
• Preserve safety of staff and customers using PPE and CSI Loss Prevention processes.
• Perform duties of CSR as needed.
• Use computer programs to support daily operations and complete admin tasks.
• In absence of Station Manager, keep Business Consultant informed.

Skills

English proficiency

Cash handling

Customer service

Multi-tasking

Team collaboration

Interpersonal communication

Education

High school diploma

Tools

Cash register

POS system

Job description

Chevron Stations Inc. in Oakland, CA is hiring for a Customer Service/Station Operations role. You will assist the Station Manager, oversee operations in their absence, and coach staff across shifts to maintain strong customer service and safety standards.

You will manage cash handling, operate POS systems, and ensure compliance with wage/hour rules while delivering courteous service in a fast-paced retail environment.