Statewide Testing & Certification Lead

Commonwealth of VA Careers; Virginia (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

The Testing and Certification Coordinator at Virginia Department of Fire Programs supports the Training and Operations Branch by coordinating statewide testing and certification operations and ensuring secure, timely processing of testing activities.

The role requires coordinating computer-based and traditional testing, maintaining credential records, and acting as a subject matter expert for testing processes and systems across a broad network of instructors, evaluators, and external partners.

Qualifications

• Experience coordinating testing, certification, credentialing, training administration, records management, or comparable program operations.
• Experience with LMS/TMS/CBT platforms and records management systems.
• Fire service training knowledge.
• Accreditation, QA, testing security knowledge.
• Policy interpretation and application knowledge.
• Experience providing training, coaching, or guidance to staff or stakeholders.
• Strong written and spoken communication and customer service skills.
• Proficiency with Microsoft Office.

Responsibilities

• Coordinate computer-based and traditional testing operations.
• Manage certification processing, testing records, and examination security; support QA activities and customer service.
• Serve as subject matter expert for testing and certification processes and systems.
• Collaborate with Testing and Certification Manager, leadership, instructors, evaluators, staff, accreditation partners, and stakeholders.
• Develop, document, implement, audit, and improve standardized testing procedures to meet regulatory and accreditation requirements.

Skills

Testing Coordination

Certification Systems

Fire Service Knowledge

Accreditation & QA

Policy Interpretation

Training & Guidance

Customer Service

MS Office

Tools

Cornerstone

ACADIS

Vector Solutions

Questionmark CBT

Job description

The Testing and Certification Coordinator at Virginia Department of Fire Programs supports the Training and Operations Branch by coordinating statewide testing and certification operations and ensuring secure, timely processing of testing activities.

The role requires coordinating computer-based and traditional testing, maintaining credential records, and acting as a subject matter expert for testing processes and systems across a broad network of instructors, evaluators, and external partners.