Statewide Child Support Case Director

DelDOT; Wilmington, Northern (DE, KY); Hybrid; USD 90,000 - 125,000; Full time

Job summary

Family Court in Delaware is seeking a Judicial Case Management Administrator (Director of Child Support) with statewide responsibilities and travel requirements. The role oversees child support activities, Title IV-D funding, and policy development, serving as liaison to DCSS/DOJ and leading training for staff and officers.

The position participates in Quadrennial Review activities, improves court processes, coordinates calendars, and supports high-level leadership with strategic direction on

Qualifications

• Three years’ experience in legal case flow management.
• One year of experience interpreting laws, rules, regulations, standards, policies, and procedures.
• One year of experience directing or overseeing operations or staff supervision, including planning, assigning, reviewing, and evaluating the relevant work.
• Six months’ experience developing and implementing policies, procedures, action plans, and process improvement initiatives.
• Six months’ experience managing administrative and operational resources, including budget development and monitoring, with strong written and verbal communication.

Responsibilities

• Assesses case filings to determine placement in case track/program or recommends referral to alternate case tracks.
• Serves as liaison with internal/external stakeholders, judicial officers, court users, justice partners, and the public to coordinate activities and explain processes.
• Creates and maintains case files ensuring accuracy and completeness.
• Monitors and coordinates case activity through multiple legal events and processes; tracks status and expedit es delays.
• Researches case files and coordinates with internal/external resources to ensure data accuracy and prepare court documents.
• Coordinates case activity with judicial officers, attorneys, law enforcement, and litigants.
• Advices judicial officers on various events that lead to final disposition.
• Establishes and maintains contacts with the legal community and other agencies to expedite case flow.
• Attends court proceedings, annotates worksheets, and facilitates data entry; may swear in witnesses.
• Uses automated information systems to enter, update, modify, delete, retrieve and report data.
• Arranges delivery of legal paperwork and other correspondence.
• May manage court calendars or other schedules and generate notices.
• Performs other related duties as required.

Skills

Legal case flow management

Policy development

Staff supervision

Budget monitoring

Training staff

Job description

Family Court in Delaware is seeking a Judicial Case Management Administrator (Director of Child Support) with statewide responsibilities and travel requirements. The role oversees child support activities, Title IV-D funding, and policy development, serving as liaison to DCSS/DOJ and leading training for staff and officers.

The position participates in Quadrennial Review activities, improves court processes, coordinates calendars, and supports high-level leadership with strategic direction on